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Consultant Managed Services


For this position we would like to get in touch with candidates who have knowledge of Supply Chain processes. Other focus areas like financial management, production, distribution, CRM will be a plus. 

Functieomschrijving

Within Managed Services we provide functional and technical support to our customers based on an SLA. Our goal is always to exceed customer expectations. Support is aimed at the customer specific configuration of the system in addition to the standard support from Oracle. Solving incidents is the core business, to ensure the business processes of the customer can continue running as soon as possible. We handle incidents and coordinate changes on customer systems.

We are looking for colleagues that are comfortable in a professional and social team, who get a kick out of achieving excellence, making customers happy and continues (personal) development and growth. 

Needless to say, excellent communication skills are essential to be of service to our customers. 


In Managed Services, you will be responsible for analyzing and solving complex problems. We govern the customer system and are proactive in finding possible future problems, aiming at maximizing our services. You work closely together with our specialists of CNC and engineering. 

An important aspect of the job is also to register all communications around incidents in the incident management system – TopDesk. In line with this registration, we keep eyes on open tickets and make sure to proactively communicate the progress with the customers. 

From time to time, support on-site is requested, working together with key-users at the customer and getting acquainted with the business processes and environment. Again, adding to delivering excellent service to our valued customers.


Gevraagd wordt

• Experience with JD Edwards is a must, either as user, key-user or consultant. Experience with another ERP software can also work to your advantage.

• Service minded

• Bachelor level education (HBO)

• Knowledge of business processes of Supply Chain, Manufacturing or Distribution.

• You have an innovative way of thinking and a solution-oriented attitude and are always aiming to deliver quality and add value for your customers.

• You have an open and accessible personality, with strong communication skills and you enjoy working in a team.

• You are eager to learn and able to process new information quickly.

• Self-starter.

• Consultancy skills.

• Excellent command of English is a must (Other European languages are an advantage: Spanish, Portuguese, Dutch…)


Geboden wordt

Working at Steltix means working in an informal, international working environment. You are part of a close team with a lot of knowledge and experience. We think it is important to help each other and to stand together for a high quality of service.

Initiative and a proactive attitude are not only appreciated, it is actually taken seriously! Steltix is a flat organization with little hierarchy. The short lines of communication enable you to contribute to the internal organization and also to think about process improvement.


Knowledge development is very important to us. There are ample opportunities and attention for your personal development, this is even one of the annual objectives for achieving a bonus. Within Steltix you are assigned to a Competence team – a group of consultants with the same expertise (supply chain, finance, engineering etc.). Within the competence there is regular contact and sessions are organized for knowledge sharing.


Furthermore, we offer;


• Long-term career plan.

• Continuous learning opportunities through our Competence Management and partnership with Udemy. Possibility to get certifications. 

• The opportunity to be part of this incredible team of professionals, meet your international colleagues at least 2x per year to share knowledge and celebrate successes.

• Working for and with interesting customers in the whole world, new branches and people to cooperate with. 

• Company car, laptop and phone.

• Possibility to work remotely.


Bedrijfsprofiel

Working at Steltix means working in an informal, international working environment. You are part of a close team with a lot of knowledge and experience. We think it is important to help each other and to stand together for a high quality of service. There is a lot of solidarity within Steltix, as evidenced by a joint lunch (or walking during lunch), some colleagues regularly play squash together, there are games from time to time and we regularly have events and parties.


Initiative and a proactive attitude are not only appreciated, something is also done with it! Steltix is ​​a flat organization with little hierarchy. The short lines of communication enable you to actually contribute to the internal organization and also to think about process improvement.


Knowledge development is very important to us. There are ample opportunities and attention for your personal development, this is even one of the annual objectives for achieving a bonus. Within Steltix you are assigned to a Competence team – a group of consultants with the same expertise (supply chain, finance, engineering etc.). Within the competence there is regular contact and sessions are organized for knowledge sharing.


1 to 2x a year there is a two-day Competence Event where all Steltix employees (European) come together for Competence Meetings, Workshops and an informal evening program. In this way we also form a strong team internationally and we know where to find each other with questions. All this in order to always be able to deliver quality to the customer and to be at the forefront of knowledge and technological developments.


In addition to the Competence Meetings, Steltix Netherlands has an informal meeting once a year and all employees come with their partners to a location in Europe to start the new year with a dinner and a big party (incl. overnight stay) .


In short, a very pleasant working environment in which you get all the freedom and space to create your own career.


Hoe nu verder

Ben jij geinteresseerd in bovenstaand profiel voor Consultant Managed Services? STELTIX Nederland ziet graag jouw sollicitatie tegemoet! Door middel van het klikken op de solliciteerbutton kom je in een overzichtelijk sollicitatiescherm waar je met jouw CV kan reageren op de vacature van Consultant Managed Services.

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